Terms of Service

Updated on October 2024

1. Introduction

Company Information

Spacium Design specializes in custom shed installations, shelving, and storage solutions, based in Salt Lake City, Utah. These Terms govern the rights and responsibilities of both the customer (“you” or “customer”) and Spacium Design (“we” or “us”) in relation to the purchase and use of our services and products.

2. Acceptance of Terms

By using our website, engaging our services, or purchasing our products, you accept and agree to these Terms. If you disagree with any part of these Terms, please refrain from using our services.

3. Service Scope

Products and Services Provided

Our services include custom shed design and installation, shelving solutions, and various storage solutions. We offer additional services such as delivery, site preparation, painting, and installation in remote areas, each subject to additional charges.

Standard Inclusions

Standard services include basic design sketches, material procurement and transport, installation, basic caulking, and post-installation cleanup. Optional services are detailed in individual project contracts.

4. Pricing and Payments

Pricing

All pricing, including hourly rates and flat rates for additional services, are provided upfront. Taxes, travel fees for remote installations, and any optional or custom features may incur additional charges.

Payment Terms

A deposit may be required prior to the start of services. Final payment is due upon completion of the project or according to the terms set in the contract. We accept various payment methods, which will be specified at the time of purchase.

Late Payment Fees

Payments not received by the due date may incur late fees, and delays in project timelines may result. Non-payment after a specified period may result in collection proceedings or contract termination.

5. Project Timeline

Project Schedule

Lead times may vary based on project requirements and seasonality. Estimated lead times for custom projects are provided at the start, and updates are provided as necessary.

Project Delays

Factors such as weather, site accessibility, and unforeseen conditions may affect the project timeline. Spacium Design is not responsible for delays outside of our control.

6. Customer Responsibilities

Site Preparation

Customers are responsible for preparing the installation site by clearing debris and providing a level surface. A 3-foot clearance around the installation area is required.

Permits and HOA Compliance

Customers are responsible for securing any required permits or approvals from local authorities or HOAs. Spacium Design is not responsible for non-compliance with city, county, or HOA requirements.

7. Warranties and Guarantees

Product Warranty

We guarantee our products and workmanship to be free from defects for a period of [Specify Period, e.g., 1 year]. Warranty claims are subject to review and verification.

Exclusions

Our warranty does not cover damage resulting from improper use, environmental conditions, modifications made by third parties, or lack of maintenance.

8. Returns and Cancellations

Order Cancellation

Orders canceled before material procurement may be eligible for a partial refund, less any administrative fees. Once materials are ordered, cancellations are subject to additional fees to cover costs.

Refund Policy

Refunds are issued only in cases where Spacium Design fails to meet contractual obligations. Refunds for additional services, such as site preparation or remote travel, may vary depending on the specific project agreement.

9. Limitation of Liability

General Limitations

Spacium Design is not liable for indirect, incidental, or consequential damages arising from project delays, improper site preparation by the customer, or non-compliance with city or HOA regulations.

Maximum Liability

Our maximum liability under any contract is limited to the total amount paid by the customer for the project.

10. Indemnification

You agree to indemnify and hold harmless Spacium Design, its employees, and contractors against any claims, liabilities, or expenses arising from your use of our products or services, including but not limited to non-compliance with local regulations.

11. Privacy Policy*

Data Collection

We collect only the information necessary to process orders and provide services, such as contact and payment details.

Marketing Communications

By engaging with Spacium Design, you consent to receive occasional promotional information, special offers, and other marketing materials from us. You may opt out of these communications at any time by following the unsubscribe instructions provided in each communication or by contacting us directly.

Data Protection

Customer information is protected and not shared with third parties except as required to complete services or comply with legal obligations.

12. Intellectual Property Rights

Content Ownership

All content on our website, including images, text, and design concepts, is the property of Spacium Design and may not be used without permission.

Customer Use

Customers may use design sketches and project images for personal, non-commercial purposes only.

13. Governing Law

These Terms and any disputes arising from them are governed by the laws of the state of Utah. Any legal action must be filed in Utah courts.

14. Changes to Terms

Spacium Design reserves the right to modify these Terms at any time. Customers will be notified of significant changes, and continued use of our services after such modifications constitutes acceptance of the updated Terms.